Turning Wrenches Automotive wants to make sure you are taking your car to not just “a” shop, but the “right” shop. But how do you do that? Here are some signs that an auto repair shop is right for you:
They come with recommendations. An auto repair shop’s reputation in the community is one of the best indicators of that shop’s quality of service and customer care. Everyone has car troubles at some point or another, so it shouldn’t be hard to get some good, solid opinions for guidance. Ask around for recommendations from friends, family, and coworkers, and create a list of options from there.
They have the right kind of experience. Some auto repair shops specialize in certain makes and models. You need to find a shop that has plenty of experience working on cars like yours. For example, if you drive a domestic pick-up truck, then a shop that specializes in exotic foreign sports cars most likely won’t be able to help, no matter how great their service is.
They are willing to look at your car for free. A reputable auto repair shop should offer to check out your automobile and give you a quote of the work needed, parts needed, and cost of all repairs before they ask you to hand over any money.
They have great customer service. Part of the process of researching potential auto repair shops should include calling and asking to speak with someone about your specific circumstances.
If you have a hard time getting through to a live person, or if the person on the other end of the line isn’t helpful, knowledgeable, and willing to discuss your auto problem to your satisfaction, then that should be a red flag; it is likely those customer service issues will extend into the auto repair itself, and it is a good idea to move on.
Turning Wrenches Automotive wants you to be sure that you are making the right choice, so we have taken one step further. We put together a FREE REPORT that you can get by entering your Name and Email on the form on our home page. Once you fill out the form, check your email, you should receive an email from us immediately. Click the link and we will send you your report in a few minutes. We have put together a list of resources that you can use to make a sound decision on choosing the right auto repair shop.